Make a Complaint

The CBSC has received a large number of very similar complaints concerning the March 27, 2017 broadcast of 100% Normandeau featuring André Arthur on BLVD (CFEL-FM) from 2:00 to 6:00 pm, exceeding the CBSC’s technical processing capacities. Accordingly, while the CBSC will be dealing with this broadcast under its normal process, it is not able to accept any further complaints.  The results of the CBSC’s investigation will be made public in due course.  Note that only one complaint is required to initiate the CBSC’s process. The fact that more than one person complains about the same thing does not affect either the CBSC’s complaints-resolution process, or the outcome of any CBSC decision.

Your feedback is important. The CBSC does not monitor or censor programming. It only reviews broadcasts when it receives complaints from listeners or viewers who have heard or seen something that concerns them.

If you see or hear something that concerns you, write down:

  • the date and time of the broadcast
  • the name or call letters of the broadcaster
  • a short summary of your complaint.

Your complaint must be made in writing. There are three ways you can submit your complaint:

  • complete the Complaint Form at the right of this page
  • send a letter by post to CBSC, PO Box 3265 Station D, Ottawa, ON K1P 6H8
  • fax your letter to 613-233-4826

Please contact us within 28 days of the date of the broadcast. Broadcasters are only required to keep copies of their programming for 28 days after the broadcast.

Ruling Request

If you have already filed a complaint with the CBSC and received a response from the broadcaster, but you are not satisfied with the response, you can ask the CBSC to rule on the matter by completing the Ruling Request Form. Please submit the form within 14 days of receiving a response from the broadcaster.

Television or Radio Station

Program Name

Date of Program

Time of Program

Specific Concern

Your Address

Your City

Your Province/Territory

Your Postal Code

First Name

Last Name

Your Title

Your Email

I understand that all of the information submitted in this form will be forwarded to the station for their response and might be forwarded to another organization better suited to treat the complaint (CRTC, ASC, CCTS).